On the chilly morning of Feb. 10, just above the casino floor, the offices of the world’s largest gaming company were gripped by chaos. Computers were flatlining, e-mail was down, most phones didn't work, and several of the technology systems that help run the $14 billion operation had sputtered to a halt.
Computer engineers at Las Vegas Sands Corp. (LVS) raced to figure out what was happening. Within an hour, they had a diagnosis: Sands was under a withering cyber attack. PCs and servers were shutting down in a cascading IT catastrophe, with many of their hard drives wiped clean. The company’s technical staff had never seen anything like it.
- by Ben Elgin and Michael Riley