Just had a call from a chap at Contact Energy offering me a new analogue power meter. The company wrote to me about two weeks ago to say a Smart Meter would be installed. Subsequent phone calls, while politely and professionally handled, didn’t show much chance of an alternative.
I pressed on.
Today I got a call saying Contact Energy will install an Actaris SMO ACE1000 power meter that has no wireless capabilities at all. As you can see from the photo below, it has a display much like an older car’s odometer. The news came with a polite heads up that I may not be able to take part in any special offers the firm may have as I won’t have a smart meter. And that if I did decide a smart meter was needed, then I’d have to pay for it to be installed.
If you want an analogue meter installed, this page is your evidence that it is an option – at least if you are a Contact Energy customer. My advice is to not get emotional with power companies as you will be talking with a call centre person who – with all due respect – often don’t have the option of making decisions. Put your request in writing – email worked for me. Be polite, remain firm and clear. Send any supporting documents to help your case. ThisPDFappears to have helped me.
Remember, there is no law that requires you to have a smart meter – listen here.